AI Subscription

#778708
  • Resolved Anonymous

    1 year, 5 months ago

    Rank Math free

    Can you PLEASE migrate the AI Subscription to d******@k*************** AND make the d******@k*************** account back to the old account please! For some kind of reason I suddenly have a new username on that account and RankMath has an error now on my webshop.

    PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Viewing 1 replies (of 1 total)
  • RankBot

    1 year, 5 months ago

    Hello,

    Thank you for reaching out to us regarding the issue you are facing with your AI Subscription and the PCLZIP_ERR_BAD_FORMAT (-10) error on your webshop.

    To migrate the AI Subscription to d******@k*************** and revert the d******@k*************** account back to the old account, please follow these steps:

    1. Log in to your Rank Math account using the email address associated with the old account.
    2. Navigate to your account settings and update the email address to d******@k***************.
    3. Disconnect your Rank Math account by going to Rank Math SEO → Dashboard → Help and clicking on Disconnect Account.
    4. Connect your account again by clicking on Connect Now and selecting the correct account (d******@k***************).

    If you encounter any issues during this process or need further assistance, please feel free to reach out to our support team directly from this link: Rank Math Support.

    I hope this helps resolve the issue you are experiencing. Please let us know if you need any more assistance.

    Sources:
    How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math
    How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math
    How to Restore Missing Content AI Credits » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    1 year, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘AI Subscription’ is closed to new replies.