AI functions not enabled

Hello,

Thank you for reaching out to us. We’re sorry to hear that you’re experiencing issues with the AI functions on your website supplementen.nl.

To enable the AI functions, please follow these steps:

1. Head over to WordPress Dashboard → Rank Math SEO → General Settings → Content AI.
2. Scroll down and click the Refresh icon, as shown in the screenshot below:

After refreshing the credits, please check if the AI functions are now enabled. If you encounter any further issues, please don’t hesitate to let us know.

We hope this helps!

Sources:
How to Connect/Disconnect Your Website From Content AI
How to Use Content AI in Elementor » Rank Math
How to Bulk Generate SEO Meta Tags Using Content AI » Rank Math

Hello,

In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello @yvo,

We apologize for the not-so-great experience you have had while using our product. Please follow the steps given by my colleague above to share access so we can investigate this issue further.

We look forward to hearing back from you.

Hello,

Please share the login details to your website following the steps provided by my colleague above.

Looking forward to hearing back from you.