AI Content Credits fail to load

Hello,

Thank you for reaching out to us regarding the issue with your AI Content Credits not loading correctly.

To address this problem, please follow these steps:

1. Ensure you are logged in with the correct account that was used to purchase the AI Content plan.
2. Go to your Rank Math account by visiting this URL: Rank Math Account and verify if you can see the correct remaining credits.
3. If the credit count is accurate on your Rank Math account but not reflecting on your website, disconnect and reconnect your Rank Math account in your WordPress admin area by navigating to Rank Math > Dashboard > Help. Here are some screenshots for reference:
   • Disconnect:
   • Reconnect:
4. After reconnecting your Rank Math account, refresh the credits count in your Content AI settings by going to WordPress Dashboard > Rank Math > General Settings > Content AI and clicking on the refresh credits button. Here’s a screenshot for reference:
   

Following these steps should help resolve the issue with your AI Content Credits not loading correctly. If you encounter any further difficulties, please feel free to let us know so we can assist you accordingly.