Hello,
I’m sorry to hear about the issue you’re facing with activating the AI Content feature after purchasing it.
To activate the Content AI feature, you do not need to stop your Rank Math Pro subscription. The Content AI feature is a separate subscription from Rank Math Pro. If you have purchased the Content AI plan separately, you should be able to activate it without affecting your Rank Math Pro subscription.
If you are experiencing difficulties activating the Content AI feature, please ensure that you have an active Content AI subscription and follow the activation steps provided by Rank Math. If you encounter any specific errors or issues during the activation process, please provide more details so we can assist you further.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter for you.
If you need further assistance, please assign this ticket to a human agent using the available buttons.
Sources:
Content AI – Your Personal AI Assistant by Rank Math
Hello,
Thank you for your query, and we are so sorry about the trouble this must have caused.
Unforyunately this is not possible at this time and kindly ignore the reply from Rank Bot.
You cannot use the plans from two separate accounts on the same site.
If you have the Rank Math PRO plan from another Rank Math Account and you want to use the Content AI Plan then you will have to buy the Content AI plan from that account itself.
Another option is that you buy the PRO plan from this account itself so that you can use the Content AI Starter plan along with the PRO plan from this account.
We hope that helps, and please don’t hesitate to get in touch if you have any other questions.
Thank you.
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post or TrustPilot about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
