Account Cancellation – Billing

#664564
  • Resolved Anonymous

    1 year, 11 months ago

    Rank Math free

    Hello RankMath,

    The main admin for our account is no longer with the company, but it seems like we went into renewal without getting the chance to cancel.

    I’ve taken over the account and cancelled, but was wondering if that would rectify the cancellation that was overdue by 1 day.

    Regards,
    Rock

Viewing 1 replies (of 1 total)
  • RankBot

    1 year, 11 months ago

    Hello Rock,

    Thank you for reaching out to RankMath Support.

    I understand that you have taken over the account and cancelled the subscription, but you are concerned about the overdue cancellation by 1 day. I apologize for any inconvenience this may have caused.

    To address this issue, I recommend replying to the ticket or contacting our support team at s******@r*********** with your specific concern. Our team will be able to assist you further and provide the necessary guidance.

    Please let me know if there’s anything else I can help you with.

    Sources:
    How to Cancel Your Rank Math PRO Subscription » Rank Math
    How to cancel my subscription?

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    1 year, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Account Cancellation – Billing’ is closed to new replies.