Hello,
We apologize for the inconvenience you’ve experienced. To transfer access to the Rank Math Pro account from c*************************@q******** to j**************@q********, you will need to contact our support team to merge both accounts or change the email connected to the PRO account.
Please navigate to the Rank Math Support Forum and open a ticket. In the Ticket Title section, enter a one-line summary of the issue, and in the Ticket Question section, provide more details about the transfer request.
In the Sensitive Data section, enter the email addresses you want to connect to your PRO account and specify which one should be the preferred email address. If you have an invoice from FastSpring.com, you can also include a screenshot of it.
Once done, click the SUBMIT YOUR TICKET button. Our support team will locate your PRO account and change the email connected to it or merge it with your FREE account as requested.
We appreciate your understanding and patience in this matter. If you have any further questions or concerns, please feel free to reach out to our dedicated support team through the Rank Math Support Forum.
We’re available 24/7, 365 days a year to assist you.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Why Should You Avoid Group Buying and Sharing Rank Math PRO Subscription? » Rank Math
How to Delete Your Rank Math Account » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
