Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We have refunded your purchase.
You can make a new purchase here:
https://rankmath.com/pricing/
Looking forward to your purchase.
Hello,
Thanks.
1. Will my client’s website be affected when I request a refund and purchase again?
2. Please provide the pricing according to the Black Friday promotion.
Hello,
1. The refund has been processed already. No, your clients will not know unless there is a plugin update and they are unable to update because the license is no longer valid.
2. Sure, please make a purchase and we will refund the different to ensure you get the same price as you paid previously. We are not sure how you are avoiding taxes but let us know when you make the purchase.
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
Hello,
Thank you!
I have repurchased it already. Please help arrange a refund for the price difference.
Hello,
We just wanted to let you know that we have made the change and refunded $50 back to your payment source.
The same shall be reflected in your payment source in 5-7 business days.
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
