A problem with the social picture setting

#660663
  • Resolved Anonymous

    1 year, 11 months ago

    Rank Math free

    Hello,

    I would like to solve my problem with the social picture setting, especially the facebook post. Everything else is working, I mean the title, description etc., but when I try to set my own picture for the woocommerce product, Facebook shows the basic photo used from the main picture of the product. Here is an example of my problem:

    https://imgur.com/a/4QPNiVv
    https://imgur.com/a/26xiWao

    Can you help me please?

    Sincerely,
    Kvasnicka.

Viewing 1 replies (of 1 total)
  • Rakibuzzaman Siam

    1 year, 11 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We’ve checked your page with the Facebook Sharing Debugger tool and after scraping the URL the correct OG image is showing:

    We also even checked directly on Facebook and it is working properly:

    Hope that helps and please don’t hesitate to let us know if you have any other questions.
     
    Thank you.

    RankBot

    1 year, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘A problem with the social picture setting’ is closed to new replies.