500 error code

#797905
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  • Hello,

    I apologize for the issue you are facing with the status codes of your website URLs. Based on the information you provided, it seems that your website URLs are returning different status codes, including 301 redirects and a 500 error code.

    When checking the status of your website URLs, it is normal to see variations in the status codes for different versions of your website URLs (HTTP and HTTPS). The 301 status code indicates a permanent redirect, while the 500 error code signifies an internal server error.

    Regarding the multiple returns for one website, it is common to have different versions of your website URL (with or without www, HTTP, or HTTPS) returning different status codes and redirects. This can happen due to how your server is configured or how the redirects are set up.

    If you are unsure about the status codes and redirects for your website URLs, I recommend checking your website’s configuration or consulting with your web hosting provider to ensure everything is set up correctly.

    If you need further assistance or clarification, please feel free to reach out. Thank you for bringing this matter to our attention.

    Sources:
    Why Am I Getting “API Error: HTTP 400” Error » Rank Math
    Google URL Inspection API Integration in Rank Math
    Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
    How to Fix 429 Error with IndexNow API » Rank Math

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    The error is throwing a 5xx error which is a server-related error that you should check with your hosting provider.

    Check your website’s recent error logs so you can determine what’s causing the issue.

    You can also follow this guide to enable debugging in WordPress
    https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.

    Don’t hesitate to get in touch with us if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘500 error code’ is closed to new replies.