404 error with the SEO analyzer

#642375
  • Resolved Anonymous
    Rank Math free

    Good evening! I tried running the SEO Analyzer after making updates with Rankmath and I am getting a 404 error message. This is the first time I have seen this.

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  • Hello,

    Thank you for contacting Rank Math support and we apologize for the inconvenience.

    Please follow this guide and let us know if it resolved the issue. If it did not, then please share your website login with us so we can help investigate the issue. Follow these steps:

    • Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
    • Make sure you take a complete backup of your website before sharing the information with us.
    • If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
    • You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

    We appreciate your cooperation and patience. Thank you for choosing Rank Math.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘404 error with the SEO analyzer’ is closed to new replies.