403 Forbidden

#7156
  • Resolved Anonymous

    5 years, 10 months ago

    Rank Math free

    Hello, Sometimes when I try to update some data, here just : admin.php?page=rank-math-options-titles

    I Have an error page 403 Forbidden, Is an issue on my website or a bug of rankmath ?

    Thanks for you help

    • This topic was modified 5 years, 10 months ago by .
Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    5 years, 10 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I am afraid that I cannot reproduce this issue on my end and thus the problem could be on your end. Please investigate whether the issue can be reproduced when deactivate all other installed plugins and switch to one of the stock WP themes.
    Please take a look at this tutorial for the steps required: https://rankmath.com/kb/check-plugin-conflicts/

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Anonymous

    5 years, 10 months ago

    Rank Math free

    Same issue when I desactivate all plugins …

    403 Forbidden
    nginx

    🙁

    Michael Davis

    5 years, 10 months ago

    Rank Math pro

    Hi there,

    Thanks for the follow up.

    Please get in touch with your host and ask them to help in checking the server logs for possible errors that will help to explain the cause of this error. They will then be able to fix this from their since this is stemming from a server limitation.

    Let us know if we can offer more guidance on this. Thank you.

    RankBot

    5 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘403 Forbidden’ is closed to new replies.