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Redirection not working

#808162

Resolved Anonymous
7 months, 3 weeks ago

Rank Math free

Hello,
I have set up a redirection in Rank Math SEO from https://planetaryhealth.com/online-macrobiotic-summer-conference-information/ to https://planetaryhealth.com/online-macrobiotic-courses-and-conferences/online-macrobiotic-summer-conference/ so that I will not lose my position in google search. The redirection is activated and working when I enter the redirected url, however, when I search for “macrobiotic summer conference” in an anonymous window and click on the redirected url, it doesn’t work and it shows only the original (redirected) page.

Could you please help me? The whole point of redirection is that it will redirect people who click on the redirected link in the search results.

Thank you very much.

All the best,
Danka

Viewing 3 replies - 1 through 3 (of 3 total)

Reinelle
7 months, 3 weeks ago
Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

The URL is not getting redirected. Please ensure that you have added the redirect like this in Rank Math:
```
Source: online-macrobiotic-summer-conference-information/
Type: Exact
Destination: https://planetaryhealth.com/online-macrobiotic-courses-and-conferences/online-macrobiotic-summer-conference/
```
Once done, clear your website and server’s cache to ensure they will reflect immediately.

Let us know how this goes.
Anonymous
7 months, 3 weeks ago

Rank Math free

Hello Reinelle,

Thank you very much for your fast reply. I have set it up all correctly but didn’t clear the website cache!

Now, it’s working! 😀

Danka

Princess
7 months, 3 weeks ago

Hello,

Glad that helped.

Please feel free to reach out to us again in case you need any other assistance.

We are here to help.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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