Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
In this case, please follow these steps to flush your sitemap cache:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
3. Disable the transient cache for the sitemap by applying this filter. This will make sure that your XML sitemap always reflects the latest changes on your site:
/**
* Filter if XML sitemap transient cache is enabled.
*
* @param boolean $unsigned Enable cache or not, defaults to true
*/
add_filter( 'rank_math/sitemap/enable_caching', '__return_false');
If you’re not sure how to add this code, you can follow this guide:
https://rankmath.com/kb/wordpress-hooks-actions-filters/
Regarding the notification,please try to clear Rank Math’s transient. Head over to your WordPress dashboard > Rank Math > Status & Tools > Database Tools > Remove Transients:
Once done, clear your website’s cache and click the close button again.
Hope that helps.
Thank you.
I really can not get the notification to disappear. I tried the solution several times. I saw that someone else online had the same issue and can’t get it to go away
Hello,
We can see that the referenced URL is no longer present on your sitemap.
As regards the notification, please confirm you are using the latest version of the plugin and then attempt to clear your site’s and server’s cache.
If the issue persists after doing that, we might need to take a closer look at your site’s settings.
Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I added the login details for the site. However be really careful as it is a live site.
Feel free to have a look if I have some other settings I should have enabled for Rank Math to do a better job.
For example the rank math widget on the dashboard also doesn’t show data but that is the same for another site I moved onto Rank Math
I have tried several times to clear the message and even today no luck
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.