Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Your /feed URL is redirecting to your homepage since it returns a 404, and your 404s are set to redirect to your homepage.
To fix this, head over to Rank Math > General Settings > Redirection > Fallback Behavior.
Hope that helps.
Thank you.
I changed the fallback behavior to “Default 404” and it still redirects to the homepage.
Hello,
Please clear your site and server cache then check for the redirection again.
If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
The access token has expired as we are unable to login to your website with the link provided in the sensitive data section. The link redirects to the homepage.
Please renew the token and let us know so we can check this for you.
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
You had a redirection in our Redirections module that was redirecting the feed URL to the homepage. We have removed it and now the feed URL is working fine.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.