subscription expired

#805198
  • Resolved Anonymous
    Rank Math free

    Hi, my subscription expired, the card used also expired and just know managed to change the payment method. What next ?

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  • Hello,

    Thank you for contacting us and bringing your concern to our attention.

    FastSpring, our payment processor, automatically retries the charge 1, 3, and 5 days after a declined rebill/payment failed.

    There is no option to renew manually at this time.

    However, as your subscription is already expired, you’ll have to purchase a new subscription from here: https://rankmath.com/pricing/

    Hope that helps and please don’t hesitate to let us know if you have any other questions.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘subscription expired’ is closed to new replies.