Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We have noticed a Content AI subscription with the information you shared but under a different email address. Please refer to the sensitive data section on this ticket to see the email address.
In order to use the Content AI, you’ll have to access your Rank Math account by using that email address and connect this account with your website.
However, would you want us to merge the accounts under a single email address? If so let us know the preferred one to keep using.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
