Hello,
I’m sorry to hear that you’re facing issues activating the Rank Math plugin. If you only see the option to deactivate the plugin and not activate it, it might be due to the following reasons:
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Rank Math PRO Activation: If you have installed Rank Math PRO, you need to ensure that both the free and PRO versions are activated together. Deactivating one will deactivate the other. You can activate both versions from the Plugins → Installed Plugins section in your WordPress dashboard.
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Incomplete Installation: Sometimes, incomplete installations can cause activation issues. Please ensure that the plugin is correctly installed by following the installation steps provided on our Installing Rank Math Plugin Through the WordPress Admin Panel guide.
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Conflict with Other Plugins: In rare cases, conflicts with other plugins can prevent proper activation. You can try deactivating other plugins temporarily to see if Rank Math activates correctly.
If none of these solutions work, please reply to this ticket, and a human agent from our support team will assist you further.
Thank you for reaching out with your concern.
Sources:
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
Installing Rank Math Plugin Through the WordPress Admin Panel
Installing the Rank Math Plugin for the First Time
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
You can disconnect your account by navigating to WordPress Dashboard > Rank Math > Dashboard > Help and then simply disconnect the account by clicking on Disconnect Account.
Once you’ve disconnected your Rank Math account, you can connect it again in the same settings. In order to connect your correct account, click on Connect Now.
Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now, as shown below.
After that, you can see all your connected sites here: https://rankmath.com/my-account/websites/
Please do not hesitate to let us know if this doesn’t help or you have any follow-up queries.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
