Hello,
I’m sorry to hear about the issue you’re facing with your Rank Math PRO version not reflecting after changing your website theme. To resolve this, please follow these steps:
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Log into your Rank Math account and download Rank Math PRO from your dashboard. Make sure to use the same email address you used to purchase the PRO version.
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If you encounter any issues downloading Rank Math PRO or if it still shows the free version, it’s possible that you might have upgraded to PRO using a different email address. In this case, you need to contact our support team to merge both accounts or change the email connected to the PRO account.
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You can reach out to our dedicated support team by opening a ticket on the Rank Math Support Forum. In the ticket, provide details about the email address(es) you want to connect to your PRO account or any other relevant information.
By following these steps and reaching out to our support team if needed, you should be able to resolve the issue and have your Rank Math PRO version activated on your website again.
If you need further assistance or have any other questions, feel free to ask. We’re here to help!
Thank you for raising this concern.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
It seems there is an existing ticket with a similar issue you opened with your Rank Math PRO account.
We have responded to that ticket here: https://support.rankmath.com/ticket/rank-math-pro-139/ (you can check the ticket with your PRO account only) and to avoid duplication, we will be closing this ticket so that we can focus on that ticket alone.
Thanks for your understanding, patience, and cooperation.
