analytics

#804298
  • Resolved Anonymous
    Rank Math free

    Hello, please help me. I already followed your instructions how to fix my analytics but it still in a red. it is not working.

    
    ### rank-math ###
    
    version: 1.0.219
    database_version: 1
    plugin_plan: Free
    0: Free
    1: 750
    2: 2024-05-18 4:14 pm
    active_modules: link-counter, analytics, seo-analysis, sitemap, rich-snippet, content-ai, instant-indexing
    refresh_token: Token exists
    permissions: 
    	Search Console: Given
    rank_math_404_logs: Not found
    rank_math_redirections: Not found
    rank_math_redirections_cache: Not found
    rank_math_internal_links: 32 KB
    rank_math_internal_meta: 16 KB
    rank_math_analytics_gsc: 80 KB
    rank_math_analytics_objects: 32 KB
    rank_math_analytics_inspections: 128 KB
    
    ### wp-core ###
    
    version: 6.4.4
    site_language: en_US
    user_language: en_US
    timezone: +00:00
    permalink: /%postname%
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: undefined
    environment_type: production
    user_count: 1
    dotorg_communication: true
    
    ### wp-active-theme ###
    
    name: OceanWP (oceanwp)
    version: 3.5.5
    author: OceanWP
    author_website: https://oceanwp.org/about-oceanwp/
    parent_theme: none
    theme_features: core-block-patterns, widgets-block-editor, align-wide, wp-block-styles, responsive-embeds, editor-styles, editor-style, menus, post-formats, title-tag, automatic-feed-links, post-thumbnails, custom-header, custom-logo, html5, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, customize-selective-refresh-widgets, widgets
    theme_path: /home/u509398432/domains/pingsguide.com/public_html/wp-content/themes/oceanwp
    auto_update: Enabled
    
    ### wp-plugins-active (9) ###
    
    Elementor: version: 3.21.5, author: Elementor.com, Auto-updates enabled
    LiteSpeed Cache: version: 6.2.0.1, author: LiteSpeed Technologies, Auto-updates enabled
    Ocean Extra: version: 2.2.7, author: OceanWP, Auto-updates enabled
    Qi Addons For Elementor: version: 1.7.1, author: Qode Interactive, Auto-updates enabled
    Rank Math SEO with AI Best SEO Tools: version: 1.0.219, author: Rank Math, Auto-updates enabled
    The Post Grid: version: 7.7.2, author: RadiusTheme (latest version: 7.7.3), Auto-updates enabled
    Wordfence Security: version: 7.11.5, author: Wordfence, Auto-updates enabled
    WordPress Importer: version: 0.8.2, author: wordpressdotorg, Auto-updates enabled
    WPForms Lite: version: 1.8.8.3, author: WPForms, Auto-updates enabled
    
    ### wp-server ###
    
    server_architecture: Linux 4.18.0-513.11.1.lve.el8.x86_64 x86_64
    httpd_software: LiteSpeed
    php_version: 8.1.27 64bit
    php_sapi: litespeed
    max_input_variables: 5000
    time_limit: 360
    memory_limit: 1536M
    max_input_time: 360
    upload_max_filesize: 1536M
    php_post_max_size: 1536M
    curl_version: 7.87.0 OpenSSL/1.1.1w
    suhosin: false
    imagick_availability: true
    pretty_permalinks: true
    htaccess_extra_rules: true
    current: 2024-05-15T15:18:52+00:00
    utc-time: Wednesday, 15-May-24 15:18:52 UTC
    server-time: 2024-05-15T15:18:52+00:00
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 10.11.7-MariaDB-cll-lve
    client_version: mysqlnd 8.1.27
    max_allowed_packet: 1073741824
    max_connections: 2000
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/u509398432/domains/pingsguide.com/public_html/wp-content
    WP_PLUGIN_DIR: /home/u509398432/domains/pingsguide.com/public_html/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 1536M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: true
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: Undefined
    WP_DEVELOPMENT_MODE: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    
    
Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting us and we apologize for any trouble you may have experienced with Rank Math.

    To fix the issue, please make sure you have the latest version of the Rank Math plugin installed on your site. You can check the latest version here: https://rankmath.com/changelog/free/

    Once you have updated the plugin, please follow these steps to reconnect Rank Math with your Google account and grant all the necessary permissions:

    1. First of all, check to make sure that you have a verified Google Search Console and Google Analytics properties, if not follow the attached link to create one. If you already have verified properties and you’re still unable to connect them – then follow these steps
    2. Go to your Google account settings and click on Security.
    3. Scroll down to the section called Third-party apps with account access and click on Manage third-party access.
    4. Find Rank Math in the list of apps and click on it.
    5. Click on Remove access and confirm your action.
    6. Go back to your WordPress dashboard and navigate to Rank Math > General Settings > Analytics.
    7. Click on Deauthorize Account and then click on Authorize again.
    8. Follow the instructions to sign in with your Google account and allow Rank Math to access your data.

    You can also refer to this guide for more details: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token

    We hope this resolves the issue for you. If you still face any problems or have any questions, please let us know. We’re always here to help.

    Thank you for choosing Rank Math!

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘analytics’ is closed to new replies.