Hello,
I apologize for the inconvenience you are facing with your yearly credits. If you need to use all your yearly credits within this month due to pending work and were unaware of the credit charge, you have a few options:
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Utilize Credits Efficiently: You can maximize the use of your credits by generating content, requesting research, chatting with RankBot, or creating alt text for images using Content AI.
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Upgrade Subscription: If you exhaust your credits in a month and need more, you can consider upgrading your subscription to a higher plan to receive additional credits.
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Reset Credits: If you are already on the highest plan and need more credits for the remainder of the month, you can reset your credits by paying a nominal one-time fee.
You can find more information about upgrading or resetting your credits on the Content AI Pricing page.
If you have any further questions or need assistance, feel free to ask. Thank you for raising this concern.
Sources:
Content AI Credits and Plans: Everything You Need to Know » Rank Math
If I reset my credits with 9 USD, will I be able to use whole-yearly credits?
Hello,
Thank you for contacting support.
It’s not possible to use all the credits for the entire year at once. They are added as part of a subscription and you only receive the allocated amount monthly for the duration of the year.
Don’t hesitate to get in touch if you have any other questions.
Miguel it should be when I know I have 45k credits but those 45k credits must be getting used on 45k posts – I didn’t know your credits will cost this much per post, please give me some solution
Hello,
We explain in our documentation of the product what a credit is and how much it will cost for a keyword research:
Unfortunately, there’s nothing we can do at this time to offer the entirety of the subscription credits. All subscriptions get the credits monthly.
Don’t hesitate to get in touch if you have any other questions.
Hello,
We apologize for the inconvenience of the issue. If you need help with anything else please let us know.
Thank you for your patience and understanding
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
