Hello,
I’m sorry to hear about the issue you are facing with retaining the changes on your WordPress page after updating it. It seems like the updated meta description and SEO score are not reflecting correctly after you make changes.
Based on the information you provided, it seems like the issue might be related to how the changes are being saved or updated on your website. To ensure that the changes are retained and displayed correctly after updating your page, please follow these steps:
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After making improvements to your page, such as adding a better meta description, ensure that you click the Update button to save the changes properly.
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If the page reloads and shows the old content, try clearing your browser cache and refreshing the page to see if the updated content appears correctly.
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If the SEO score is not updating as expected, you can try recalculating the SEO scores for your published posts in Rank Math. To do this, you can use the Recalculate Scores option in Rank Math’s Status and Tools.
Here is a guide on how to update SEO scores in Rank Math: Rank Math Status and Tools
If after following these steps, the issue persists, please feel free to reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for reaching out, and we appreciate your patience while we work to resolve this issue for you.
Best regards.
Sources:
Google Shows A Different Meta Title/Description For My Site » Rank Math
How to Update SEO Score When N/A is Showing » Rank Math
Rank Math Status and Tools » Rank Math
Also my client cannot open the Rank Math SEO display when clicking on the toggle-indicator it won’t open and show her the contents. She is using Windows and Chrome?
Hello,
Apologies for the inconvenience.
In this case, please check if you are using a Firewall as it may prevent saving the changes.
If you are using a Firewall, please whitelist this route:
/wp-json/rankmath/v1/updateMeta
/wp-json/rankmath/v1/saveModule
You can check this link for more information:
https://rankmath.com/kb/meta-data-not-saving/
Let us know how this goes.
Hello,
Glad that everything has been sorted out.
Do you still need our assistance with anything else or we can go ahead to close the ticket?
We really look forward to helping you.
