Issue with “Category Bottom Description” Not Displaying

#803309
  • Resolved Anonymous
    Rank Math free

    Dear Rank Math Support Team,

    I hope this message finds you well.

    I am currently experiencing an issue with the “Category Bottom Description” feature in Rank Math. Despite entering the description in the specified field, it does not appear when I visit the category page on my website.

    Here are some details that might help in diagnosing the issue:

    WordPress Version: 6.5.3
    Rank Math Version: 1.0.218
    Theme: Nevo Theme
    Relevant Plugins: WooCommerce, Fluent Forms
    I have tried clearing the cache and disabling other plugins to rule out any conflicts, but the problem persists. I would greatly appreciate your assistance in resolving this matter.

    Thank you for your support.

    Best regards,

    My Name: Duong
    My mail: d***********@g********
    My Website URL: https://dogobaoduong.com/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    Thank you for reaching out to us regarding the issue with the “Category Bottom Description” not displaying on your website.

    To address this problem, please follow these steps:

    1. Ensure that you have entered the description in the correct field within Rank Math. You can navigate to WordPress Dashboard → Rank Math SEO → Titles & Meta → Categories to verify the “Category Bottom Description” field.

    2. Check if there are any CSS conflicts or theme settings that might be affecting the display of this description on your category pages.

    3. Verify that the Rank Math plugin is up to date. If not, please update it to the latest version.

    If after following these steps the issue persists, please feel free to reply to this ticket, and our support team will assist you further.

    Best regards,

    Rank Math Support Team

    Sources:
    This Plugin Does Not Work with Your Version of PHP » Rank Math
    How to Set Product Meta Description Using Rank Math » Rank Math
    Why Rank Math’s Meta Box is Not Showing? » Rank Math

    Anonymous
    Rank Math free

    I’ve followed the steps, but the issue persists.

    Hello,

    Could you please confirm if you’re referring to the description in the Rank Math meta box?

    desc

    If so, the data in the title or description are not going to be shown on the front end as it applies to your category page’s meta tags and can be found in the source code for Search Engines

    desc

    However, if you’re referring to a different option/setting, you may share the image so we can check and advise accordingly. You can upload screenshots using this tool and add the link here.

    Looking forward to helping you.

    Anonymous
    Rank Math free

    I’m talking about the “Category Bottom Description” section in this image. I want it to appear when customers access the category on my website:
    https://imgur.com/a/CNyOcIl

    Hello,

    Thank you for sharing the screenshot.

    That section is not coming from Rank Math as it is the default description from category pages of WordPress, and your theme controls the display of the content you have added in that box.

    In this case, we recommend getting in touch with your theme provider for assistance in showing them on the front end of your category pages.

    Looking forward to helping you.

    Anonymous
    Rank Math free

    I contacted my theme provider, they said the theme supports displaying “description category” and the “category bottom description” section added by the plugin, they do not interfere with that part. If I want to display that part, I have to contact the author. plugin (here Rank Math).
    Hope you can support me!

    Hello,

    Any data that is visible to the users such as the description of any category is handled by theme files, particularly by the archive.php file of the theme you are using.

    We override the default field for this to add a TinyMCE editor that would allow people to add additional markup but the way that is displayed or not on the page is fully controlled by theme files and we cannot do anything about it.

    Don’t hesitate to get in touch if you have any other questions.

    Anonymous
    Rank Math free

    I solved this problem after editing the functions code a bit because the code you added to the “action” section was a bit wrong.
    Thank you for your support!

    Hello,

    We are glad to know that this issue has been resolved. Thank you for letting us know.

    This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

    We appreciate your patience and cooperation throughout this process.

    Thank you for choosing Rank Math.

Viewing 9 replies - 1 through 9 (of 9 total)

The ticket ‘Issue with “Category Bottom Description” Not Displaying’ is closed to new replies.