Help

#802179
  • Resolved Anonymous
    Rank Math free

    Just loaded RankMath and can’t figure out how to make the AI assistant I paid extra for work. Alos, robots.txt won’t edit, need a sitemap.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    I’m sorry to hear about the issues you are facing with RankMath. To make the AI assistant work, you need to ensure that you have an active Content AI subscription plan. If you encounter a message stating that you need an active subscription plan, you can head to this page to select a plan and activate the Content AI feature.

    Regarding the robots.txt file editing and adding a sitemap, these features are available in the Advanced Mode of Rank Math. To edit your robots.txt file, you need to enable the Advanced Mode. You can access this feature by going to Rank Math SEO → General Settings → Edit Robots.txt.

    If you need to add a sitemap to your robots.txt file, you can follow the instructions provided in this article.

    If you encounter any further issues or need more assistance, please reply here, and a human agent from the Rank Math Support team will assist you further.

    Thank you for reaching out and raising your concerns.

    Sources:
    Rank Math’s Advanced Mode – Available Module, Options & More
    Resolving Content AI Related Issues » Rank Math
    How to Use Rank Math’s Content AI for SEO » Rank Math
    How to Add Sitemaps to Robots.txt » Rank Math

    Anonymous
    Rank Math free

    This reply left it a little short on help

    I go to edit robots.txt page but can’t change anything.

    I want robots to be able to scan all of the site

    How do I make this change?

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Here is how you can get started with the Content AI feature on your website: https://rankmath.com/kb/how-to-use-content-ai/

    Regarding the robots.txt, can you please confirm if any message is showing on the Rank Math > General Settings > Edit Robots.txt page? You can share a screenshot with us by using a tool like https://imgur.com/upload so that we can check this further for you.

    Meanwhile, you can follow this troubleshooting guide and see if that works for you: https://rankmath.com/kb/cant-edit-robots-txt/

    Once you’re able to edit your robots.txt file, you can use the following rule there:

    User-agent: *
    Disallow: /wp-admin/
    Allow: /wp-admin/admin-ajax.php
    Sitemap: https://yoursite.com/sitemap_index.xml
    

    Please make sure to replace yoursite.com with your domain name.

    For the Sitemap, Rank Math automatically generates the sitemap of your website at /sitemap_index.xml location.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Robots txt

    In the black box I see

    User-Agent*
    Disallow:

    Under this in yellow box reads

    Contents are locked because a robots.txt file is present in root folder

    Anonymous
    Rank Math free

    I would like to get the robots page resolved so I can continue with seo work. Please reply to last message

    Hello,

    We explain in this tutorial how you can fix this issue to allow you to edit the file using our plugin: https://rankmath.com/kb/cant-edit-robots-txt/#num-1-presence-of-a-physical-file

    Essentially, you will need to remove the physical file from the root of your domain using cPanel file manager or FTP access.

    Don’t hesitate to get in touch if you have any other questions.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Help’ is closed to new replies.