Hello,
I apologize for the inconvenience you are facing with your Content AI credits. As an existing user, you can upgrade your subscription to increase your monthly quota. You can do this by visiting the Rank Math website and purchasing additional credits separately.
You can find more information about purchasing additional credits and upgrading your subscription in the pricing section on the Rank Math website. Here is the link for more details: Content AI Pricing.
If you have any further questions or need assistance with upgrading your subscription, feel free to ask. Thank you for raising this concern.
Sources:
Content AI Credits and Plans: Everything You Need to Know » Rank Math
I just noticed now that my account is only sitting at 7500 credits used but I should have 30,000!
Hello,
You upgraded to a Content AI Expert plan but the payment hasn’t gone through. The order is still pending because of some issue with your payment method.
Once the payment goes through, you will be able to use the additional credits allocated to the Expert plan.
We appreciate your patience while your order goes through.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
