google services

#801037
  • Resolved Anonymous
    Rank Math free

    I have tried all the troubleshooting steps that I could find but I am still unable to get my website to connect to the google services aspect of your program. This is the last thing I have to try, so I was hoping you could help me get it figured out. Thankyou

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    We’re sorry to hear that you are facing issues connecting your website to Google services within our program. If you have tried all the troubleshooting steps and are still experiencing difficulties, we recommend testing the connection between Rank Math and your Google account.

    To do this, please follow these steps:

    1. Go to Rank Math SEO → General Settings → Analytics.
    2. Click on the Test Connections option at the top right of the Analytics settings.
    3. Rank Math will validate the existing connections, showing a green signal for a valid connection and a red signal for a glitch in the connection.
    4. If there is an issue, simply reconnect with your Google account as shown in the screenshots below:

    Test connections

    Reconnect Google account

    If the problem persists even after reconnecting your Google account or if you encounter a red signal again, please open a support ticket here and share the error log with us for further assistance.

    We appreciate your patience and cooperation in resolving this matter. Thank you for reaching out to us.

    Sources:
    Troubleshooting the “Couldn’t Fetch” Error in Google Search Console » Rank Math
    Resolving Rank Math Analytics Related Issues » Rank Math

    Anonymous
    Rank Math free

    I don’t have a test connections tab on my screen

    Anonymous
    Rank Math free
    
    ### rank-math ###
    
    version: 1.0.218
    database_version: 1
    plugin_plan: Free
    0: undefined
    1: undefined
    2: undefined
    active_modules: link-counter, analytics, seo-analysis, sitemap, rich-snippet, content-ai, instant-indexing
    refresh_token: Token exists
    permissions: 
    	Search Console: Given
    rank_math_404_logs: Not found
    rank_math_redirections: Not found
    rank_math_redirections_cache: Not found
    rank_math_internal_links: 32 KB
    rank_math_internal_meta: 16 KB
    rank_math_analytics_gsc: 80 KB
    rank_math_analytics_objects: 32 KB
    rank_math_analytics_inspections: 128 KB
    
    ### wp-core ###
    
    version: 6.5.3
    site_language: en_US
    user_language: en_US
    timezone: +00:00
    permalink: /%postname%
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: undefined
    environment_type: production
    user_count: 1
    dotorg_communication: true
    
    ### wp-active-theme ###
    
    name: OceanWP (oceanwp)
    version: 3.5.5
    author: OceanWP
    author_website: https://oceanwp.org/about-oceanwp/
    parent_theme: none
    theme_features: core-block-patterns, widgets-block-editor, align-wide, wp-block-styles, responsive-embeds, editor-styles, editor-style, menus, post-formats, title-tag, automatic-feed-links, post-thumbnails, custom-header, custom-logo, html5, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, customize-selective-refresh-widgets, widgets
    theme_path: /home/u342524034/domains/athleticsascent.com/public_html/wp-content/themes/oceanwp
    auto_update: Enabled
    
    ### wp-plugins-active (10) ###
    
    Duplicate Page: version: 4.5.3, author: mndpsingh287, Auto-updates enabled
    Elementor: version: 3.21.5, author: Elementor.com, Auto-updates enabled
    LiteSpeed Cache: version: 6.2.0.1, author: LiteSpeed Technologies, Auto-updates enabled
    Ocean Extra: version: 2.2.7, author: OceanWP, Auto-updates enabled
    Qi Addons For Elementor: version: 1.7.1, author: Qode Interactive, Auto-updates enabled
    Rank Math SEO with AI Best SEO Tools: version: 1.0.218, author: Rank Math, Auto-updates enabled
    The Post Grid: version: 7.7.2, author: RadiusTheme, Auto-updates enabled
    Wordfence Security: version: 7.11.5, author: Wordfence, Auto-updates enabled
    WordPress Importer: version: 0.8.2, author: wordpressdotorg, Auto-updates enabled
    WPForms Lite: version: 1.8.8.3, author: WPForms, Auto-updates enabled
    
    ### wp-server ###
    
    server_architecture: Linux 4.18.0-513.11.1.lve.el8.x86_64 x86_64
    httpd_software: LiteSpeed
    php_version: 8.1.27 64bit
    php_sapi: litespeed
    max_input_variables: 5000
    time_limit: 360
    memory_limit: 1536M
    max_input_time: 360
    upload_max_filesize: 1536M
    php_post_max_size: 1536M
    curl_version: 7.87.0 OpenSSL/1.1.1w
    suhosin: false
    imagick_availability: true
    pretty_permalinks: true
    htaccess_extra_rules: true
    current: 2024-05-09T22:57:59+00:00
    utc-time: Thursday, 09-May-24 22:57:59 UTC
    server-time: 2024-05-09T22:57:59+00:00
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 10.11.7-MariaDB-cll-lve
    client_version: mysqlnd 8.1.27
    max_allowed_packet: 1073741824
    max_connections: 2000
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/u342524034/domains/athleticsascent.com/public_html/wp-content
    WP_PLUGIN_DIR: /home/u342524034/domains/athleticsascent.com/public_html/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 1536M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: true
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: Undefined
    WP_DEVELOPMENT_MODE: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable
    
    

    Hello,

    For troubleshooting, you can skip the Google connection process in the Setup Wizard.

    Then, please verify using the URL prefix and ensure that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    Prefix

    You can follow our guide here to create the URL Prefix property:
    https://rankmath.com/kb/google-site-verification/#num-1-1-open-google-search-console

    The URL-prefix property also helps keep your sitemap in sync with Google Search Console as we submit it automatically for you. In addition, the domain property won’t work correctly on some sections of the Analytics module such as the IndexStatus.

    Regarding the Analytics drop-down, could you please confirm if you have already created a GA4 property for your website?

    If not yet, please visit this page (https://analytics.google.com/analytics/web/) and sign up for a Google Analytics account and property, then reconnect your Google Account so the new Analytics account will reflect in that section.

    Hope that helps.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘google services’ is closed to new replies.