subscription question

#800116
  • Resolved Anonymous
    Rank Math free

    Hello, I have a question on the plans. I have a free plan at the moment. When I try to use the Content Ai feature i receive a message that says I do not have an active subscription plan. Not sure what to do. I have sign in to RankMath and it all looks okay to me. my website is betsylugo.com
    Thanks,
    Betsy

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello Betsy,

    I apologize for the issue you are facing with the Content AI feature on your free plan. The message you are seeing, “You do not have an active subscription plan,” indicates that you may need to upgrade to a plan that includes access to Content AI.

    Since you are on the free plan, you might not have access to all the features, including Content AI. To resolve this, you would need to upgrade to a plan that includes Content AI access. You can do this by visiting the Rank Math website and selecting a Content AI plan that suits your needs.

    If you have already signed in to Rank Math and everything seems okay, it’s possible that the free plan does not include Content AI access. Upgrading to a plan that includes Content AI should resolve this issue.

    If you encounter any further difficulties or have more questions, please feel free to reach out, and we’ll be happy to assist you further.

    Thank you for reaching out.

    Best regards,
    Rank Math Support Team

    Sources:
    Resolving Content AI Related Issues » Rank Math
    Content AI Credits and Plans: Everything You Need to Know » Rank Math
    How to Ensure Your Account Has an Active Subscription » Rank Math

    Anonymous
    Rank Math free

    According to the website I receive 750 free credit per month that i can use on the Content Ai.

    Hello,

    Please refresh your Content AI credits by navigating to Rank Math SEO → General Settings → Content AI from your WordPress dashboard, and refresh the credits

    credits

    Here’s the full coverage of the free Content AI credits:
    https://rankmath.com/kb/content-ai-free/

    Looking forward to helping you.

    Anonymous
    Rank Math free

    Thank you so much, that worked. Is this something I have to do every month?

    Hello,

    No, you don’t have to do this every month. But if you want to ensure a connection, you can reconnect the website with your Rank Math account.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘subscription question’ is closed to new replies.