Hello,
I apologize for the issue you are facing with the missing field “mainEntity” in Google Search Console (GSC) notifications and the drop-down from the index. This error can impact the visibility of your pages in search results.
Based on the screenshots and information provided, it seems that the missing field “mainEntity” error is related to the Schema markup on the affected page: https://rankmath.com/support/.
To resolve this issue, you need to ensure that the Schema markup on the page includes the necessary fields, including “mainEntity.” Since you are using Rank Math and PublishPress Author, there might be a conflict or an issue with how the Schema is generated.
Here are the steps you can take to address this:
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Check Schema Markup: Verify that the Schema markup on the affected page includes all required fields, including “mainEntity.” You can use tools like the Google Rich Results Test to validate the Schema.
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Plugin/Theme Conflict: As mentioned in Rank Math’s documentation, conflicts with other Schema plugins or themes can cause issues. Ensure that there are no conflicts between Rank Math and PublishPress Author by following the steps outlined in this guide.
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Contact Support: If you are unable to resolve the issue after checking the Schema markup and potential conflicts, I recommend reaching out to Rank Math’s support team for further assistance. You can contact them through their support page.
By addressing these steps, you should be able to fix the missing field “mainEntity” error and prevent your pages from being dropped from the index. Thank you for bringing this concern to our attention, and we are here to help you further if needed.
If you have any more questions or need additional assistance, feel free to ask.
Sources:
How To Fix mainEntity Schema Issues in Rank Math » Rank Math
Google Search Console Missing Field Warning » Rank Math
Fact Check (Claim Review) Schema Type » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
This issue could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes, please update if not yet.
Here’s a guide for troubleshooting further if the issue persists:
https://rankmath.com/kb/check-plugin-conflicts/
You can also follow the steps in this video:
https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Let us know how it goes. Looking forward to helping you.
Thank you.
thank you so much; I see the PUBLISHPRESS AUTHOR plugin conflicts with rankmath. What should I do now?
Currently, I am marking this page as ‘noindex’, but you can find the issue here:
1. {Sensitive data section – 5}
2. {Sensitive data section – 6}
Is it okay if I create a new author page with other plugins? Will it hamper my Google index process or cause traffic loss?
Hello,
You should get in touch with PublishPress Author’s support, as other users have also reported this issue to them, and they might already have a solution for this.
You can create an author page using another plugin. As long as the content is optimized and the correct Schema type is applied, it won’t have a negative effect on your site’s SEO.
Let us know how that goes. Looking forward to your update.
Hello again!
Can you make my ticket private so that other users cannot see it? I have some site links and screenshots there, though they are very secret data. I will contact Publishpress Author soon; let’s see what they do for me.
Regards
Hello,
We have now moved all the site links and screenshots you shared to the sensitive data section.
Let us know how it goes with Publishpress Author’s support.
Don’t hesitate to reach out to us if you have further inquiries.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
