Redirection module is not getting enabled

#799188
  • Resolved Anonymous
    Rank Math free

    Hi,

    I am trying to enable the redirection module but it is not allowing me to enable it and just loading. Please resolve the issue on the website.

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  • Hello,

    I’m sorry to hear that you are facing issues enabling the redirection module on your website. This problem might occur if you are using an older version of Rank Math. In the older version, you had to save your settings after enabling a module for the changes to take effect.

    To resolve this, I recommend updating Rank Math to the latest version. In the latest version, any module you enable should be activated instantly without the need to save settings separately. Updating to the latest version should provide you with the best experience and resolve the issue you are facing.

    If updating doesn’t solve the problem, please let us know by replying to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for reaching out and bringing this to our attention.

    Sources:
    Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
    How to Create a Redirection » Rank Math

    Anonymous
    Rank Math free

    I have done the update of the plugin still it is now allowing the redirect module to enable.

    Hello,

    In this case, please check if there’s some security rule inside your .htaccess file which may prevent saving the settings.

    You can also use the default .htaccess file from here: https://wordpress.org/support/article/htaccess/

    Please do take a complete backup of your website before modifying your .htaccess as it is a sensitive file.

    If the issue persists, you may also check if your website has the ModSec (ModSecurity) feature enabled on your server as it can block some bots from accessing your site.

    Let us know how this goes.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Redirection module is not getting enabled’ is closed to new replies.