mobile snapshot issue

Hello,

I’m sorry to hear that you are facing issues with the mobile snapshot feature on Rank Math. The mobile snapshot feature takes a snapshot of your website from a mobile browser perspective to help you identify if your website is mobile-friendly.

If the mobile snapshot is not showing your homepage correctly, there could be a few reasons for this. One common reason could be related to the theme or layout of your website. It’s essential to ensure that your website is using a mobile-friendly theme.

You can consider changing your theme to a mobile-friendly one if the current theme is causing issues with the mobile snapshot feature. Additionally, you can also check if there are any specific settings in Rank Math that might be affecting the display of the mobile snapshot.

If you need further assistance or have any other questions related to this issue, please feel free to provide more details or screenshots so we can assist you better.

Thank you for reaching out with your concern.

Sources:
Analyzing Your Site’s SEO with Rank Math’s SEO Analysis Tool
General Tab in Meta Box of Rank Math SEO Plugin

Hello,

It seems like you’ve marked this ticket as resolved.

Can you please confirm if you still need our assistance with this issue or anything else?

Looking forward to hearing back from you.

Thank you.

Hello,

Rank Math uses an external script for that snapshot (thumb.io), so there’s nothing we can do from our side. That screenshot is only updated when the cache on the service runs out, and it usually happens after a week or so.

However, please note that this will not affect your actual live site’s mobile screenshot as search engines test your current site’s state.

Alternatively, you can use a different tool like the Mobile-Friendly Test from Google to see your website’s mobile snapshot:
https://search.google.com/test/mobile-friendly

Looking forward to helping you.