Hello,
Thank you for reaching out about the issue with the Content AI not working correctly. I’m sorry to hear that you are still facing problems even after following the steps provided.
To address the issue of the credits showing as 0 on your website, please ensure that you are logged in to the correct account that was used to purchase the Content AI credits.
If you have confirmed that you are logged in to the correct account, please disconnect and reconnect your Rank Math account in your WordPress admin area by going to Rank Math > Dashboard > Help. Here are the steps to disconnect and reconnect your account:
After reconnecting your account, refresh the credits count in your Content AI settings to ensure that the plugin requests the updated credits from our server and displays the correct count. Here is how you can refresh the credits:
If you are unable to find the option to assign a credit limit to your site in your account settings, please refer to our guide on how to allocate Content AI credits: How to Use Rank Math’s Content AI for SEO
Please try these steps, and if the issue persists, feel free to let us know so we can further assist you.
We appreciate your patience and understanding.
Sources:
How to Use Rank Math’s Content AI for SEO » Rank Math
Verifying Your Domain with Yandex » Rank Math
Content AI – Your Personal AI Assistant by Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.