Hello,
Thank you for contacting Rank Math and bringing your concern to our attention.
The subscription we can see on this account is not Rank Math PRO but Content AI Creator.
By all means, we still can merge the two accounts if you so desire, or if you want to we will issue a refund.
We are looking forward to hearing back from you.
i would really appreciate the refund, they already have that covered.
Thanks!
Hello,
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
