Hello,
I’m sorry to hear that you are facing an error after updating the Rank Math plugin. The critical error message you mentioned is a common issue that can occur due to various reasons.
One possible reason for this error could be a conflict with another plugin or theme on your website. To troubleshoot this issue, you can follow these steps:
-
Reconnect Website with Rank Math:
- Go to your WordPress Dashboard → Rank Math SEO → Dashboard → Help.
- Click on Disconnect Account to disconnect your website from Rank Math.
- Then, click on Connect Now and follow the prompts to reconnect your website.
-
Check for Plugin Conflict:
If the issue persists after trying these steps, please let us know, and we will assist you further. Thank you for bringing this to our attention.
Kind regards.
Sources:
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
Sorry, You Are Not Allowed to Access This Page » Rank Math
How to Fix ‘Automatic Update is Unavailable for this Plugin’ Error in Rank Math » Rank Math
Why Rank Math Settings Are Not Getting Saved? » Rank Math
im not able to open wp admin
Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
You must have received an email from WordPress with the details about the error. Please share it with us here so we can check and assist you further.
If you haven’t received the email with the error code, you can follow this guide to enable debugging in WordPress
https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, and they will help you locate the log file.
Having an error log will help us determine what is causing the critical error on your website.
You can trigger again the error so the log would be updated.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.