Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
It seems like you purchased the plugin with some other email address.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
Looking forward to helping you.
Hello Princess,
I had the free subscription. So probably there is no Fastspring account? I can’t find any message from Fastspring.com in my mailboxes that’s about Rankmath. What can be done now?
Regards,
Sandra
Hello,
If you don’t have a paid subscription there is nothing to cancel and no account on FastSpring. The account on FastSpring is only created if you make a purchase on our website.
Thank you.
Hello Miquel,
Thank you for your quick and clear answer. It is good to know I don’t have to cancel anything on Fastspring, because i had a free subscription. Have a good day!
Regards,
Sandra
Hello,
Glad that helped.
If you have any other concerns, please don’t hesitate to contact us anytime to assist you further.
Looking forward to helping you.
Thank you.
