Hello,
Thank you for reaching out about the issue with your Content AI credits showing as 0 on mozeradvocacia.com.br. To address this, please follow these steps:
- Make sure you are logged into the correct Rank Math account that has the purchased Content AI credits.
- Visit your Rank Math account area by going to https://rankmath.com/my-account/websites/ or navigating to Rank Math > Account > Website.
- Check if the remaining credits are displaying correctly. If they are, but not reflecting on your website, disconnect and reconnect your Rank Math account in your WordPress admin area by going to Rank Math > Dashboard > Help.
- After reconnecting your account, refresh the credits count in the Content AI section of your WordPress dashboard.
If you continue to experience issues, you can also try refreshing the Content AI credits directly from your WordPress dashboard by going to Rank Math SEO > General Settings > Content AI and refreshing the credits.
If the problem persists, feel free to contact our dedicated support team for further assistance. We are available 24/7 to help you resolve any issues.
We hope this helps resolve the issue with your Content AI credits on mozeradvocacia.com.br. Let us know if you need any further assistance.
Sources:
How to Use Rank Math’s Content AI for SEO » Rank Math
How to Restore Missing Content AI Credits » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please head over to your Rank Math Account > Website or visit this URL: https://rankmath.com/my-account/websites/ and check if you can see the correct Content AI credits.
If the credit count is correct on your account but not on your website, please try to disconnect and reconnect your Rank Math account from WordPress dashboard > Rank Math > Dashboard > Help:
https://i.rankmath.com/ZvEfVb
https://i.rankmath.com/OZSwOw
After doing so, please try to refresh the credits from WordPress Dashboard > Rank Math > General Settings > Content AI and see if that works for you. Here’s a screenshot for reference:
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
