Hello,
I’m sorry to hear that you’re facing issues with your page title and meta description not saving. This problem can occur due to various reasons, such as plugin conflicts or JavaScript-related errors.
To troubleshoot this issue, you can follow these steps:
-
Plugin Conflicts: Check for any plugin conflicts that might be causing the problem. You can refer to our guide on how to check for plugin conflicts to resolve this issue.
-
JavaScript-Related Errors: Sometimes, JavaScript errors can prevent the saving of SEO title and meta description. You can diagnose JavaScript errors in your browser’s console. Here’s how you can check JavaScript errors in Chrome.
If you have already tried these steps and the issue persists, please let us know by replying to this ticket. Our support team will assist you further.
Thank you for reaching out with your concern. We are here to help you.
Best regards.
Sources:
Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
Homepage SEO Settings via Meta Title and Description
Google Shows A Different Meta Title/Description For My Site » Rank Math
How to Show Images in the Search Results » Rank Math
not working still same issue
Hello,
Apologies for the inconvenience.
In this case, please check if you are using a Firewall as it may prevent saving the changes.
If you are using a Firewall, please whitelist this route:
/wp-json/rankmath/v1/updateMeta
/wp-json/rankmath/v1/saveModule
You can check this link for more information:
https://rankmath.com/kb/meta-data-not-saving/
Let us know how this goes.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.