Analytics Error

#793177
  • Resolved Anonymous
    Rank Math free

    I am using your WordPress seo plugin in my blog. But your plugin is not updating Analytics in the dashboard. How to fix it.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    I’m sorry to hear that you are facing issues with the Analytics not updating in the Rank Math dashboard. To resolve this, please follow these steps:

    1. Check CRON Issues:

      • Ensure that DISABLE_WP_CRON is set to false in the wp-config.php file.
      • Install and activate the WP Crontrol plugin to check for any CRON issues.
      • Navigate to Tools → Cron Events to control the Cron settings.
    2. Reconnect Your Google Account:

      • Go to Rank Math SEO → General Settings → Analytics.
      • Click the Reconnect link to disconnect and reconnect your Google Account with Rank Math.
      • Test the connection by clicking on Test Connections and update data manually if needed.

    If the issue persists after following these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for reaching out and your patience while we resolve this issue for you.

    Sources:
    Resolving Rank Math Analytics Related Issues » Rank Math
    How Long Before You See Results With SEO » Rank Math
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math

    Anonymous
    Rank Math free

    Not working, please help me now

    Hello,

    Glad that everything has been sorted out.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

    Hello,

    We are sorry for the confusion above.

    For initial troubleshooting, please try to follow the steps from this guideline and see if that works for you: https://rankmath.com/kb/delete-old-analytics-data/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Analytics Error’ is closed to new replies.