Hello,
Thank you for reaching out to us. If you are referring to Content AI Credits for your Rank Math account, please follow these steps to ensure you have access to the correct credits:
- Make sure you are logged in to the account that you used to purchase the Content AI credits.
- Visit your Rank Math account by going to: Rank Math Account
- Check if you can see the correct remaining credits as shown in the screenshot below:

If the credit count is correct but not reflecting on your website, please disconnect and reconnect your Rank Math account in your WordPress admin area under Rank Math > Dashboard > Help. Here are the steps:
- Disconnect your account:

- Reconnect your account:

- After reconnecting, refresh the credits count in Content AI to update the displayed credits:

Following these steps should help resolve any discrepancies with your Content AI Credits. If you need further assistance or have any other questions, feel free to let us know.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.