Wordpress Dashboard – Rankmath Overview is showing Zero

Hello,

I’m sorry to hear that you are facing issues with Rank Math Analytics showing zero values on your WordPress Dashboard. To resolve this issue, please follow these steps:

1. Update Rank Math: Ensure you are using the latest version of Rank Math. You can check for updates by navigating to WordPress Dashboard → Plugins → Installed Plugins and updating Rank Math and Rank Math PRO if available. Here is an image to guide you through this process:

2. Reconnect Your Google Account: Navigate to Rank Math SEO → General Settings → Analytics and click the Reconnect link to reconnect your Google Account with Rank Math. Here is an image to help you locate this option:

After following these steps, check if the data starts populating correctly in the Analytics Dashboard. If the issue persists, please let us know so we can assist you further.

Thank you for reaching out with your concern.

Sources:
What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
Resolving Rank Math Analytics Related Issues » Rank Math
Why Rank Math Settings Are Not Getting Saved? » Rank Math

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

Let’s try deleting old imported data and start the fresh data fetch. Please follow these steps.

1. Head over to WP Dashboard > Rank Math > Tools & Status > Database Tools and click the Rebuild Index button

2. Head over to WP Dashboard > Rank Math > General Settings > Analytics tab, and click the Delete Data button and then click the Update Data Manually

3. It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.

4. Once the process is complete. Please re-check the Analytics page and all the data should be showing up correctly.

If not, do let us know and we will check.

Also, it seems that your website is also using the PRO plugin but this account is only a Free account, so unless we can verify the purchase we will only be able to assist with Free-related features.

We really look forward to helping you.

Thank you.

Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

We performed the actions mentioned previously and we can see the data imported successfully from Google Search Console:

The data should get updated every week, instead of every 3 days, since you don’t have an active PRO subscription.

Don’t hesitate to get in touch if you have any other questions.

Hello,

We didn’t find a particular issue with the actions running on your website but the update of the Analytics data was running late because there were other actions running on the website.

We triggered the action to run manually by going to WordPress Dashboard > Tools > Scheduled Actions and the import of data started happening.

There is currently a pending action called rank_math/data_fetch that will run every week to update the data on the Analytics module.

Don’t hesitate to get in touch if you have any other questions.