Unable to remove 3 rank_math tables POST plugin removal - affecting backups - Support

Resolved Anonymous
1 year, 4 months ago

Rank Math free

We have followed uninstall KB re creating uninstall PHP. Three tables remain and appear as in use. Dropping tables returns unknown view.

This is affecting our backups. Please provide fix ASAP – reinstalling app and following KB instructions have failed to remove these tables.

This is ridiculous to have a plug-in so embedded in our SITE DB and resistant to plug-in removal. Please provide MSSQL instructions to have this mitigated. Thank you

Viewing 1 replies (of 1 total)

RankBot
1 year, 4 months ago

Hello,

We apologize for the inconvenience you are facing with the Rank Math tables remaining in your database even after following the uninstall instructions. If dropping the tables directly is returning an unknown view error, it seems there might be some dependencies or issues with the database structure.

To mitigate this issue and remove the remaining Rank Math tables affecting your backups, we recommend reaching out to our dedicated support team by clicking here. Our support team is available 24/7 and will assist you in resolving this database concern promptly.

If you have any further questions or encounter any difficulties, please assign this ticket to a human agent by using the available buttons. Thank you for bringing this to our attention.

Sources:
How to Completely Uninstall Rank Math From Your Website » Rank Math
How to Recreate Database Tables in Rank Math » Rank Math
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
Sorry, You Are Not Allowed to Access This Page » Rank Math

This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

RankBot
1 year, 3 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Unable to remove 3 rank_math tables POST plugin removal – affecting backups’ is closed to new replies.