Not possible to Enable the Index Status tab

#788203
  • Resolved Anonymous
    Rank Math free

    Hi, I am not able to Enable the Index Status tab for the search console. I’ve correctly installed the plugin and checked the access with the role manager. Could you help me please? 🙂

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    I’m sorry to hear that you are facing issues enabling the Index Status tab for the search console in Rank Math. If you have correctly installed the plugin and checked the access with the role manager, but still can’t enable the Index Status tab, there might be a few reasons causing this.

    Here are some steps you can take to troubleshoot this issue:

    1. Check Your Access with Role Manager:

      • Ensure that your user role has been granted all the required user capabilities in Rank Math. You can update the capabilities in the Role Manager settings and click the Update Capabilities button at the bottom of the page.
    2. Check If You’ve Activated Rank Math Network-Wide:

    If after following these steps, you are still unable to enable the Index Status tab, please let us know, and we will assist you further.

    Thank you for reaching out to us!

    Sources:
    Google URL Inspection API Integration in Rank Math
    Sorry, You Are Not Allowed to Access This Page » Rank Math
    Fix Excluded by NoIndex Tag – Google Search Console Status » Rank Math
    How to Use the Role Manager Feature of Rank Math SEO Plugin

    Anonymous
    Rank Math free

    Hi, I already tried these two but it still doesn’t work.

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please make sure that you’ve not connected to your Google Search Console account with Rank Math via a domain property (sc-domain:yourdomain.com) but rather a URL prefix. Because we don’t support domain property and Index Status doesn’t work with it.

    If you’re using domain property, please reconnect your Google account from WordPress Dashboard > Rank Math > General Settings > Analytics and connect it with the URL-prefix property, and then try to enable the Index Status tab again.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Not possible to Enable the Index Status tab’ is closed to new replies.