I can’t afford the full price renewal in November. Can I have the discount?

#788056
  • Resolved Anonymous
    Rank Math free

    Dear Support,

    In the UK we have a cost of living crisis. I can’t afford the full price of renewal in November. Can I please have the loyalty discounted price like last time?

    Please advise.

    Regards,

    James

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for reaching out to us regarding your renewal concern. We understand your situation and appreciate your loyalty to Rank Math.

    Unfortunately, we do not offer a loyalty discount on renewals. However, we have various plans and options available that might better suit your current budget. If you are facing financial difficulties, we recommend checking our website for any ongoing promotions or discounts that may help you with the renewal cost.

    If you need further assistance or have any other questions, please feel free to let us know.

    We appreciate your understanding and look forward to assisting you further.

    Kind regards.

    Sources:
    Content AI Credits and Plans: Everything You Need to Know » Rank Math
    Why Rank Math Doesn’t Offer a Lifetime Deal

    Anonymous
    Rank Math free

    Thank you for your message. However, you charged me a discounted price last time. I need this again when it comes to my renewal please:
    RANKMATH231117-3617-96384B Completed November 17, 2023 $274.80 $45.80
    Regards,
    James

    Hello,

    Thank you for contacting support.

    The subscription you mentioned was refunded and canceled last November as per your request to FastSpring directly.

    You can see the invoice for that here: https://rankmath.com/my-account/subscriptions/?tab=payments

    The value of $45.80 is the remaining tax money that was deducted from our payment provider to comply with local tax laws in your country.

    Don’t hesitate to get in touch if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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