Hello,
I’m sorry to hear that you’re facing issues with the sitemap generation on your website using Rank Math. Thank you for providing the details about refreshing permalinks and checking for conflicts.
Based on the information you provided, it seems like you have already tried some initial troubleshooting steps. Since the issue persists, I recommend following these additional steps to resolve the problem:
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Flush the Sitemap Cache: Navigate to Rank Math SEO → Sitemap Settings and change the Links Per Sitemap. Click on Save Changes and then go to Settings → Permalinks in your WordPress admin area. Hit the Save Changes button once, even if you didn’t make any changes on the page.
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Check for Blank Spaces: Ensure there are no blank spaces before the XML Sitemap’s source code. You can refer to this source code guide for assistance.
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Exclude Sitemap from Caching: If you are using a caching plugin, make sure to exclude the sitemap_index.xml file from caching.
If after following these steps the issue still persists, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for reaching out, and we appreciate your patience as we work to resolve this issue for you.
Sources:
Rank Math Sitemap Issues and Their Fixes » Rank Math
Why the Sitemap_Index.xml is Throwing a 404 Error » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We checked your sitemap and we can see it is working properly without any issues:
If you’re still facing the issue, please try to clear your browser cache and check again.
Hope that helps and please don’t hesitate to let us know if you have any other questions.
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Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
