Hello,
We apologize for the inconvenience you are facing with getting logged out of Rank Math frequently. If you have followed the steps mentioned in the link you provided and the issue persists, please ensure that your website is connected to your Rank Math account correctly.
To check if your website is connected to your Rank Math account, please follow these steps:
- Go to your WordPress Dashboard.
- Navigate to Rank Math > Account.
- Ensure that your website is listed under the connected websites section.
If your website is not listed there, you may need to reconnect your site with Rank Math. You can find a tutorial on how to reconnect your site with Rank Math here.
If the issue continues after reconnecting your site, please reply to this ticket, and a human agent from our support team will assist you further.
Thank you for your understanding and patience.
Sources:
How to Fix Problems While Connecting Account Using Rank Math » Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Resolving Rank Math Analytics Related Issues » Rank Math
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
It seems both email addresses are registered with us.
To avoid any confusion in the future, would you like to merge these two accounts?
If so, please tell us the preferred email address and we will do the needful.
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
