Issue with Missing Setup Wizard in Rank Math Plugin

#784387
  • Resolved Anonymous

    1 year, 5 months ago

    Rank Math free

    Dear Rank Math Support Team,null

    I hope this message finds you well. I am writing to raise a ticket regarding an issue I am encountering with the Rank Math plugin. Specifically, I am unable to access the setup wizard despite multiple attempts.

    Upon installing the Rank Math plugin, I expected to be greeted by the setup wizard to configure the plugin settings. However, despite following the installation instructions meticulously, the setup wizard is nowhere to be found.

    To provide further clarity and confirmation of the problem, I have attached screenshots detailing the absence of the setup wizard. These images should give you a clear understanding of the issue I am facing.

    I have tried troubleshooting this problem by deactivating and reactivating the plugin, as well as reinstalling it entirely, but the setup wizard remains elusive.

    Could you please investigate this matter and provide guidance on how to resolve it? I appreciate your prompt attention to this issue and look forward to your assistance in resolving it swiftly.

    Thank you for your attention to this matter.

    Sincerely,
    b*****************@g********

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    1 year, 5 months ago

    Hello,

    Thank you for reaching out to us regarding the missing setup wizard in the Rank Math plugin. We apologize for any inconvenience this has caused you.

    Based on the information provided, it seems that you are facing difficulties accessing the setup wizard in Rank Math despite multiple attempts. We understand the importance of configuring the plugin settings using the setup wizard for optimal SEO performance.

    To address this issue, we recommend the following steps:

    1. Automatic Initiation of Setup Wizard: When you install and activate the Rank Math plugin for the first time, Rank Math should automatically initiate the Setup Wizard. Please ensure that the plugin is correctly installed and activated.

    2. From Plugins Page: If you accidentally skipped the Setup Wizard, you can rerun it from the plugins page by navigating to WordPress Dashboard → Plugins → Installed Plugins and locating the Rank Math SEO plugin. You should find the option to run the Setup Wizard from there.

    3. From Rank Math Dashboard: Another way to access the Setup Wizard is by navigating to WordPress Dashboard → Rank Math SEO → Dashboard and clicking the Setup Wizard tab.

    If after following these steps you still encounter issues with accessing the setup wizard, please reply to this ticket, and a human agent from our support team will assist you further.

    Thank you for your patience, and we look forward to helping you resolve this matter promptly.

    Best regards.

    Sources:
    How to Access Rank Math’s Setup Wizard
    How to Setup Rank Math SEO Plugin Properly
    How to Import Schema Pro Data & Migrate to Rank Math SEO » Rank Math

    Anonymous

    1 year, 5 months ago

    Rank Math free

    Assistance Needed with Missing Setup Wizard in Rank Math Plugin

    Dear Rank Math Support Team,

    Thank you for your automated reply. I appreciate your acknowledgment of my inquiry regarding the missing Setup Wizard option in the Rank Math plugin.

    As I eagerly await further assistance, I am looking forward to connecting with a human support agent to help resolve this issue. Please let me know if any additional information is required from my end to expedite the troubleshooting process.

    Thank you for your attention to this matter.

    Sincerely,
    b*****************@g********

    Reinelle

    1 year, 5 months ago

    Hello,

    Apologies for the inconvenience.

    It seems that you have missed adding the screenshot. You can upload screenshots using this tool and add the link here.

    Meanwhile, this usually happens when your site is under a multisite environment. Could you please confirm?

    If that is so, then you may need to follow our guide here to properly activate the Rank Math plugin:
    https://rankmath.com/kb/installing-rank-math-on-a-multisite-environment/#install-free-version

    Let us know how this goes.

    RankBot

    1 year, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Issue with Missing Setup Wizard in Rank Math Plugin’ is closed to new replies.