Subscription not active

Hello,

We apologize for the inconvenience you are facing with your Rank Math Pro subscription not being active. To ensure that your account has an active subscription, please follow these steps:

1. Check Your Rank Math Subscription:
   • Log in to your Rank Math account here.
   • Navigate to the Subscriptions section to check the current status of your Rank Math subscription.

2. Check if You’re Using the Latest Version of Rank Math PRO:
   • Go to your WordPress Dashboard → Plugins and verify the version of Rank Math PRO installed.
   • Ensure you are using the latest version by checking our official changelog here.

3. Check if Your Website is Connected:
   • Verify that your website is connected to the correct account by visiting the Websites section in your Rank Math account area.
   • If not connected, reconnect your website by going to WordPress Dashboard → Rank Math SEO → Dashboard → Help and follow the steps to connect.

If after following these steps your subscription is still not active, please feel free to contact our support team for further assistance. We are available 24/7 to help you with any queries or issues.

We appreciate your understanding and patience as we work to resolve this for you. Thank you for reaching out!

Sources:
How to Ensure Your Account Has an Active Subscription » Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Cancel Your Rank Math PRO Subscription » Rank Math
How To Downgrade Your Rank Math PRO Subscription » Rank Math

Hello,

We are glad to hear that this issue has been resolved. Thank you for letting us know. This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

We appreciate your patience and cooperation throughout this process.

Thank you for choosing Rank Math.