Hello,
I’m sorry to hear that you are facing issues with saving Rank Math settings despite having the plugin up to date and not finding any plugin conflicts.
To troubleshoot this further, you can consider the following steps:
-
Check if Rank Math Rest Route is Blocked:
-
Save Your Settings Manually:
- Ensure that you are saving your settings manually after making changes. Rank Math settings do not save automatically. Click the “Save Changes” button at the bottom of each setting in the Titles and Meta Settings. Look for the confirmation message to ensure your settings are saved successfully.
If these steps do not resolve the issue, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for bringing this concern to our attention.
Sources:
Why Rank Math Settings Are Not Getting Saved? » Rank Math
Rank Math ‘Titles and Meta’ Options and Settings
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
this hasn;t helped and I think some of the instructions aren’t quite clear.
“Check if Rank Math Rest Route is Blocked:
Sometimes security plugins or firewalls can block the REST route used by Rank Math. You can check this by visiting the following URL in your browser: `https://rankmath.com/wp-content/uploads/2021/03/settings-updated-message.jpg (replace example.com with your domain name). If you see a response like the one shown in the article, your REST route is not blocked.”
Was not clear
Hello,
Apologies for the inconvenience.
The URL should be like this (change the domain name to your actual website):
https://yourwebsite.com/wp-json/rankmath/v1/updateMeta
Here’s a link for more information:
https://rankmath.com/kb/meta-data-not-saving/
Let us know how this goes.
Yes, Rank Math is blocked and I get a message that says “A potentially unsafe operation has been detected in your request to this site”
The tips aren’t helpful because I was not using the wordfence plugin
Sorry for the short responses but I have also been having internet outages in my area.
The issue seemed to be with the plugin Askimet after all. Thank you for your time.
Hello,
Glad that everything has been sorted out.
Do you still need our assistance with anything else or we can go ahead to close the ticket?
We really look forward to helping you.
That was my only issue so yes, close the ticket. Thanks again!
Hello,
Glad that everything has been sorted out.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
