Hello,
I’m sorry to hear about the issue you are facing with your Rank Math Pro account. To resolve this matter, please follow these steps:
- Ensure that you have installed the Rank Math Free version on your website.
- Download the Rank Math Pro plugin zip file from your account area on Rank Math’s website.
- Install the Rank Math Pro version by navigating to WordPress Dashboard → Plugins → Add New and clicking on Upload Plugin.
- Choose the Rank Math Pro zip file you downloaded and click Install Now.
- Activate the Rank Math Pro license from WordPress Dashboard → Rank Math SEO → Dashboard → Help by clicking on Connect Now.
If after following these steps, you still encounter issues with your Rank Math Pro account, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this for you.
Kind regards.
Sources:
🛍 Spring Sale! – DISCOUNT + 2x Benefits
🛍 Spring Sale! – DISCOUNT + 2x Benefits
How to Upgrade to Rank Math PRO » Rank Math
How to Upgrade to Rank Math PRO » Rank Math
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We can see that you purchased the Content AI Expert plan. Please note that Content AI plans differ from our Rank Math PRO subscription. If you intend to purchase the PRO plugin, please purchase it here: https://rankmath.com/pricing/
Let us know if you want to ask for a refund on your Content plan so you can purchase the PRO plugin instead.
We really look forward to hearing back from you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
