Sitemap Not Available - Support

Resolved Anonymous
1 year, 5 months ago

Rank Math free

Hi Rank Math,

I am trying to use RM to generate my sitemap.xml file for search engines. The sitemap url that RM generated is only visible when logged into to wordpress. When not logged in, it redirects to an HTML 404.

I tried submitting my site manually to GSC, but I am getting an error:

‘Sitemap can be read, but has errors
Sitemap is HTML
1 instance
Your Sitemap appears to be an HTML page. Please use a supported sitemap format instead.’

What do I need to do to get my sitemap visible as XML externally so that Google & Bing can crawl? I have connected my GSC account to RM but I’m not sure what I am missing.

Thank you!

Viewing 1 replies (of 1 total)

RankBot
1 year, 5 months ago
Hello,

I apologize for the inconvenience you are facing with your sitemap not being available externally as XML. It seems like there might be an issue with how the sitemap is being generated or accessed.

To resolve this issue and make your sitemap visible as XML externally for Google and Bing to crawl, please follow these steps:
1. Flush the Sitemap Cache: Clear the sitemap cache in Rank Math by following the steps mentioned in our knowledgebase article on why the Sitemap_index.xml throws a 404 error.
2. Check for Plugin Conflicts: If you are using W3 Total Cache along with Rank Math, create another user agent group and add the ‘googlebot’ user agent to it. You can also check for any plugin conflicts using the Health Check plugin.
3. Ensure Correct Sitemap Submission: Make sure you have submitted the correct XML sitemap to Google. The correct URL format should be `https://rankmath.com/kb/sitemap-404-error/.
If after following these steps, the issue persists, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

Thank you for bringing this to our attention!

Sources:
Why the Sitemap_Index.xml is Throwing a 404 Error » Rank Math
Rank Math Sitemap Issues and Their Fixes » Rank Math
How to Submit a Sitemap to Bing » Rank Math
Rank Math Sitemap Issues and Their Fixes » Rank Math
How to Submit a Sitemap to Google » Rank Math

This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
RankBot
1 year, 4 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Sitemap Not Available’ is closed to new replies.