Elementor and WordPress Editor Dysfunction After Installing Rank Math Plugin

#780904
  • Resolved Anonymous
    Rank Math free

    I’ve faced a problem after I installed the Rank math plugin.

    Before I installed it on my website I was able to edit blog posts on elementor but after I downloaded the plugin I couldn’t do this . when I try to edit a blog post I keep getting this error message : Sorry the content area was not found on your page, you must call the ‘the_content’ function in the current template, in order for elementor to work on this page

    Not that only , I can not use the wordpress editor to edit the page.

    You might ask me why you are so certain that the plugin is the reason of this problem, I simply deactivated it and went to edit blog post pages and it worked fine.

    Please let me know how I can solve this problem because I need to start posting blog posts as soon as possible and I dont want to delete the rank math plugin and go for a one of your competitors.

    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    I apologize for the issue you are facing after installing the Rank Math plugin on your website. It seems that you are experiencing dysfunction in editing blog posts on Elementor and the WordPress editor after activating Rank Math.

    Based on the error message you provided, it seems like there might be a conflict between Rank Math and Elementor causing the issue. To resolve this problem, you can try enabling Rank Math’s integration on Elementor templates. This might help in resolving the conflict and allow you to edit blog posts using Elementor.

    Here is a step-by-step guide on how to enable Rank Math SEO on Elementor templates:

    1. Add the Filter:
      • To enable Rank Math’s Integration on Elementor Template pages, please add the following filter to your theme’s functions.php file or rank-math.php file.
      • You can find detailed instructions with screenshots in this knowledgebase article: Enable Rank Math SEO on Elementor Templates.

    If after enabling Rank Math SEO on Elementor templates the issue persists, please let us know, and we will assist you further.

    Thank you for bringing this concern to our attention.

    Sources:
    Understanding Rank Math’s Meta Box Appearing in Single Posts & Pages
    Enable Rank Math SEO on Elementor Templates » Rank Math
    Enable Rank Math SEO on Elementor Templates » Rank Math
    How to Disable All Rank Math Generated SEO Tags » Rank Math
    Why Rank Math’s Meta Box is Not Showing? » Rank Math

    Anonymous
    Rank Math free

    the solution the Bot gave me is a solution to another problem I dont have.

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Sure, what is your email so I can create a temporary login for you and what is the login expiry period you want to be set(how much time will it take you to figure out a Solution)

    Thank you.

    Hello,

    Please use s******@r*********** to create the login link and make it active for 7 days.

    Looking forward to helping you.

    Anonymous
    Rank Math free

    Hello Jaideep , you will find the access link in the sensitive data section.

    Thank you for your help.

    Hello,

    We logged in to your site using the access link provided in the sensitive data section.

    We discovered that the Infolio Theme is the culprit here. We followed the troubleshooting guide and the issue occurs only when the Infolio Theme is active.

    Please contact the Infolio theme developers so they can suggest a fix. Their support should be able to help you out further with this. It is also possible that they already have a fix ready for the issue.

    Please don’t hesitate to let us know if you have any other questions.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Elementor and WordPress Editor Dysfunction After Installing Rank Math Plugin’ is closed to new replies.