Something within RankMath breaks my site layout

#780867
  • Resolved Anonymous
    Rank Math free

    Hello,
    I installed Rank Math yesterday and it broke my site. I use WordPress with Blocksy and Elementor. Do you know off hand what it might be? I have disabled the plugin for now. Maybe there is a conflict with other plug? This page is difficult to use on mobile, btw.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    I’m sorry to hear that you are facing issues with your site layout after installing Rank Math. It seems like there might be a conflict with another plugin or theme causing this problem. To identify the conflicting plugin or theme, you can perform a quick conflict check using the Health Check plugin as recommended by Rank Math.

    Here are the steps to follow:

    1. Installing the Health Check Plugin:

      • Log in to your WordPress Administrator account and navigate to the dashboard.
      • Go to Plugins in the WordPress menu and then select Add New.
      • Search for ‘Health Check’ in the search bar, install the Health Check & Troubleshooting plugin, and activate it.
    2. Troubleshooting Mode:

      • Once activated, go to the Site Health option under Tools in the WordPress Menu.
      • Navigate to the Troubleshooting Mode and enable one plugin at a time while checking if the issue persists.
      • If an issue occurs after activating a specific plugin, that plugin might be conflicting with Rank Math.

    If you find the conflicting plugin, you can either contact the plugin developer for assistance or let us know the plugin’s name, and we will try our best to resolve the conflict from our end.

    If the issue persists even with only the default WordPress theme (Twenty Twenty-One) and Rank Math active, please reach out to us directly at our support forum for further assistance.

    Thank you for bringing this concern to our attention, and we will do our best to help you resolve this issue promptly.

    Sources:
    Why Rank Math Settings Are Not Getting Saved? » Rank Math
    Confirming a Theme/Plugin Conflict With Rank Math
    Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
    Does Installing Rank Math Slow Down My Website? » Rank Math
    Confirming a Theme/Plugin Conflict With Rank Math

    Anonymous
    Rank Math free

    So, I tried the suggestions: I downloaded the troubleshooting plugin and turned them on one by one, but it wasn’t very helpful. It seems that the conflict happens after a few minutes, nit immediately. So, its really hard to pinpoint. I think it may be the Admin and Site Enhancements (ASE) plugin.

    Can you help? I have disabled RankMath at this point.

    Thank you

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Please share your website’s recent error logs so we can determine what’s causing the issue.

    You can follow this guide to enable debugging in WordPress
    https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.

    Please also share a screenshot of where the layout issue is happening.

    Looking forward to helping you.

    Anonymous
    Rank Math free

    This is what I have so far.

    “The only errors that we are seeing at the moment are these:

    Deprecated: Creation of dynamic property CPSW\Compatibility\Apple_Pay::$secret_key is deprecated in /home/dh_bzq77f/dentalhygienistsabroad.com/wp-content/plugins/checkout-plugins-stripe-woo/compatibility/apple-pay.php on line 64
    Deprecated: Creation of dynamic property CPSW\Gateway\Stripe\Sepa::$enable_saved_cards is deprecated in /home/dh_bzq77f/dentalhygienistsabroad.com/wp-content/plugins/checkout-plugins-stripe-woo/gateway/stripe/sepa.php on line 73

    Deprecated: Creation of dynamic property WC_Taxjar_Integration::$method_description is deprecated in /home/dh_bzq77f/dentalhygienistsabroad.com/wp-content/plugins/taxjar-simplified-taxes-for-woocommerce/includes/class-wc-taxjar-integration.php on line 39
    Deprecated: Creation of dynamic property WC_Taxjar_Integration::$integration_uri is deprecated in /home/dh_bzq77f/dentalhygienistsabroad.com/wp-content/plugins/taxjar-simplified-taxes-for-woocommerce/includes/class-wc-taxjar-integration.php on line 40
    Deprecated: Creation of dynamic property WC_Taxjar_Integration::$debug is deprecated in /home/dh_bzq77f/dentalhygienistsabroad.com/wp-content/plugins/taxjar-simplified-taxes-for-woocommerce/includes/class-wc-taxjar-integration.php on line 41
    Deprecated: Creation of dynamic property WC_Taxjar_Download_Orders::$integration is deprecated in /home/dh_bzq77f/dentalhygienistsabroad.com/wp-content/plugins/taxjar-simplified-taxes-for-woocommerce/includes/class-wc-taxjar-download-orders.php on line 15
    Deprecated: Creation of dynamic property WC_Taxjar_Download_Orders::$taxjar_download is deprecated in /home/dh_bzq77f/dentalhygienistsabroad.com/wp-content/plugins/taxjar-simplified-taxes-for-woocommerce/includes/class-wc-taxjar-download-orders.php on line 16
    Deprecated: Creation of dynamic property WC_Taxjar_Integration::$download_orders is deprecated in /home/dh_bzq77f/dentalhygienistsabroad.com/wp-content/plugins/taxjar-simplified-taxes-for-woocommerce/includes/class-wc-taxjar-integration.php on line 42
    Deprecated: Creation of dynamic property WC_Taxjar_Integration::$transaction_sync is deprecated in /home/dh_bzq77f/dentalhygienistsabroad.com/wp-content/plugins/taxjar-simplified-taxes-for-woocommerce/includes/class-wc-taxjar-integration.php on line 43
    Deprecated: Creation of dynamic property WC_Taxjar_Integration::$customer_sync is deprecated in /home/dh_bzq77f/dentalhygienistsabroad.com/wp-content/plugins/taxjar-simplified-taxes-for-woocommerce/includes/class-wc-taxjar-integration.php on line 44
    Deprecated: Creation of dynamic property WC_Taxjar_Integration::$module_loader is deprecated in /home/dh_bzq77f/dentalhygienistsabroad.com/wp-content/plugins/taxjar-simplified-taxes-for-woocommerce/includes/class-wc-taxjar-integration.php on line 45
    Deprecated: Creation of dynamic property TaxJar_Tax_Calculation::$cache_time is deprecated in /home/dh_bzq77f/dentalhygienistsabroad.com/wp-content/plugins/taxjar-simplified-taxes-for-woocommerce/includes/class-taxjar-tax-calculation.php on line 24
    Deprecated: Creation of dynamic property WC_Taxjar_Integration::$tax_calculations is deprecated in /home/dh_bzq77f/dentalhygienistsabroad.com/wp-content/plugins/taxjar-simplified-taxes-for-woocommerce/includes/class-wc-taxjar-integration.php on line 49

    Coming from your taxjar-simplified-taxes-for-woocommerce and checkout-plugins-stripe-woo, can we have this disabled and see if this would resolve the issue?”

    It doesn’t show anything related to your SEO plugin, but when I deactivate the plugin, the problems disappear. I will try deactivating one of the payment plugins and keep trying things out. However, I am spending a lot of time on debugging and I’m not really sure if this is worth is.

    Kind regards,
    Angela

    Hello,

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Thank you for your reply. I have continued to troubleshoot and I think it is not RankMath that is causing the problem. It seems to be stable now, even with RankMath, after I replaced and deactivated some plugins.

    Thanks again

    Hello,

    We are glad to hear that this issue has been resolved. Thank you for letting us know. This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

    We appreciate your patience and cooperation throughout this process.

    Thank you for choosing Rank Math.

Viewing 7 replies - 1 through 7 (of 7 total)

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